Buyinvite.com.au launches
Online Shopping Club Offering Member Access to Weekly Design
er Brand Sales Events. Virtual Doors Opening Today!
Sydney, 9 July 2009
Launching today, buyinvite.com.au is a unique Australian online designer brand shopping club offering exclusive access to sought-after brands at 50-80% off RRP via time-limited Sales Events consumers can’t afford to miss.
Members of buyinvite.com.au can expect to enjoy and indulge in the opening of local and international designer brand sales events every few days. Brands come from a number of product categories including; men’s and women’s fashion, fashion accessories, home wares, sports wear and electronics.
Access to
these exclusive sales is a privilege, as is access to the buyinvite.com.au website. Membership is free and there is no obligation to purchase. However, you must be invited by an existing member.
Referrers are rewarded with a $10 coupon (redeemable for up to a year) upon the first purchase their
friends make. In the week before each designer brand sale, an e-invitation is sent to all members where they can register for the sale and access sale details. This is accompanied by a custom built video trailer which offers a sneak-preview of the brand’s offering and announces the sale’s starting and finishing dates.
Sales events will begin at 6am AEST weekdays and 8am AEST weekends and last for three days only.
During the sales events, members can access each brand’s product offering with high-quality zooms,
detailed product descriptions and the sale price versus recommended retail price.
Secure payment is made online through highly reputable partners, Verisign / eWay and Westpac. Products are wrapped with care and sent via Australia Post to members. buyinvite offers a 5 Day money back guarantee on most products sold through the site and retains a strong cust
omer service policy as part of its product offering.
The business was created in late 2008 by Stephen Coles and Ben Hollenstein. According to Stephen Coles, “For the first half of 2009, buyinvite has concentrated its efforts in creating a robust and user friendly IT platform while at the same time developing relationships with leading brands. buyinvite is focused on promoting brands in the best way possible online while offering members the best value on designer brands.”
According to Ben Hollenstein, “The business model is based off a highly successfully European business model which has gained traction globally, spreading from Europe to the US and on to Asia. The market
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Beware before placing your order with Buy Invite. They do not answer your email or refund your money.
Dodgy products - That same pair of $99.95 shoes, started coming unglued within one month.
Terrible Customer Service - They would not give me a refund, as they stated that the shoes were wrecked from 'general wear and tear'. Would not budge, would not reevaluate, Customer relations did nothing.
Bought shoes online. One month later I finally got through, after trying to call numerous times with no success, and was told that they hadn't received the item from the distributor. How they can advertise and sell items they don't actually have is beyond me.
It seems that they are eager for new business but are happy to neglect their existing customers who have paid in good faith & received nothing in return.
Not good enough!!!
Cheers
Adam
I bought a pair of shoes off them and they took my money immediately. Over a month later, got an email to tell me that my item was dispatched. Then a week after that I got another email telling me that they couldn't supply me the shoes because there was a problem with their supplier and my money would be refunded. After a few more days, another email arrived telling me that they had made the refund but the amount didn't match what they took from my card. It was less postage and credit card fee. I still have not got a good explanation from them how can things go so wrong and why I am paying for their mistake. I am seriously thinking of reporting them to the authorities.
My best advise to everyone is to buy from www.brandsexclusive.com.au instead.
Also, they NEVER acknowledge feedback or reply to questions.
they regularly have very good offers.
however, i was very disappointed to learn that they do bait advertising, i.e. deliberately inflate the advertised discount. they say "up to x% off" RRP for a certain brand but then i noticed there is actually no product for that discount. they are probably not big enough for the ACCC to bother but still not very ethical to trick your customers.
Thankyou for a great service. I would be looking at considerably greater expense and a 130 km round trip to purchase similar items 'locally'.
I thought I would mention this article I found, this article clearly outlines best practice requirements. http://internetretailingau.blogspot.com/2010/03/retailbiz-australian-retail-news-online.html
If you have any issues instead of complaining, please call Ben Hollenstein (a director at Buyinvite) his phone number is: (02) 9317 4900. Ben would be delighted to take your call and assist you.